Responsible Gaming at Parimatch

Gambling always carries the risk of financial loss. No strategy or system can guarantee consistent winnings. It is important to approach betting as a form of entertainment, not a source of income.

Parimatch supports responsible play by offering tools that help you maintain control over your gambling behaviour. Use these features to protect your finances and emotional well-being.

Key Principles to Follow

• Set a fixed budget for gambling and never exceed it.
• Only gamble with funds you can afford to lose.
• Take regular breaks to avoid compulsive betting patterns.
• Never chase losses by placing larger or more frequent bets.
• Keep gambling separate from your daily financial obligations.
• Use the deposit limits, session limits, and self-exclusion tools available on the platform.
• Monitor your betting history regularly to stay aware of your spending.
• Avoid gambling when you are stressed, upset, or under the influence of alcohol.
• Treat gambling as leisure, not as a method to resolve financial difficulties.

These principles help ensure that playing remains a safe and controlled activity.

Gambling addiction can develop gradually and is often difficult to identify in the early stages. Being aware of the warning signs is an important first step toward seeking the right support.

Common Indicators of a Gambling Problem

• Spending more money on gambling than originally planned or budgeted.
• Feeling a persistent urge to bet more frequently or in larger amounts.
• Gambling to recover money lost in previous sessions.
• Neglecting work, studies, or personal responsibilities due to gambling activity.
• Concealing gambling habits from family members or close friends.
• Borrowing money or selling possessions to fund betting.
• Feeling restless, irritable, or anxious when unable to gamble.
• Continuing to gamble despite repeated financial or personal consequences.
• Using gambling as a way to cope with stress, anxiety, or emotional difficulties.
• Repeatedly attempting to reduce gambling without success.

Gambling addiction is a serious condition that requires timely attention and appropriate support. If you recognise several of these signs in yourself or someone close to you, seeking professional help is strongly advised.

There are practical steps that can help prevent gambling from becoming a harmful habit. The following recommendations are provided to support informed and responsible play.

Practical Steps to Stay in Control

• Set deposit limits on your account to cap how much you can add within a given period.
• Activate session time limits to restrict the duration of each gambling session.
• Use the self-exclusion option if you feel the need to take a complete break from gambling.
• Keep a personal record of your gambling activity, including time spent and amounts wagered.
• Speak openly with a trusted person, such as a family member or friend, about your gambling habits.
• Avoid gambling as a response to emotional distress or personal difficulties.
• Seek professional counselling if you find it difficult to control your betting behaviour independently.
• Explore other recreational activities to reduce reliance on gambling as a leisure outlet.
• Review your betting history regularly through your account dashboard to identify concerning patterns.
• Contact the Parimatch support team at any time if you require assistance with account controls or responsible gaming tools.

These measures are available to all users and can be activated at any time through your account settings.

If gambling has begun to affect your daily life, financial stability, or mental health, professional support is available. Several organisations in India and internationally provide confidential assistance to individuals dealing with gambling-related concerns.

Organisations That Can Help

• iCall (India): A psychological counselling service run by the Tata Institute of Social Sciences (TISS). Provides confidential mental health support. Website: icallhelpline.org
• Vandrevala Foundation Helpline: A 24/7 mental health helpline operating across India. Helpline: 1860-2662-345. Website: vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neuro Sciences): A government institution based in Bengaluru offering mental health services, including addiction support. Website: nimhans.ac.in
• Gamblers Anonymous India: A peer support fellowship for individuals affected by compulsive gambling. Website: gamblersanonymous.org
• Snehi India: A non-profit organisation offering emotional support and counselling services. Helpline: +91-44-24640050. Website: snehi.org

All of the above resources are confidential. Reaching out for help is a responsible and informed decision.

If you are experiencing difficulties related to gambling, the Parimatch support team is available to assist you. You can request information about responsible gaming tools, account restrictions, or self-exclusion options at any time.

Available Support Channels

• Live Chat: Available directly on the Parimatch website. Access it via the chat icon on any page for immediate assistance.
• Email Support: Send your query or request to the official Parimatch support email address listed in the Help section of the website.
• Help Centre: Visit the dedicated Help section on the Parimatch platform for self-service guidance on responsible gaming tools, account controls, and policy information.

All queries related to player safety and responsible gaming are treated with full confidentiality. The support team is available to help you set limits, activate self-exclusion, or access additional resources.