Parimatch KYC and AML Policy

Parimatch maintains a comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) framework as part of its commitment to operating a safe and legally compliant platform for users in India. These measures are designed to verify the identity of every account holder, prevent fraudulent conduct, and ensure that the platform is not used for financial crime or the financing of illegal activities. Adherence to these standards protects both the platform and its users, upholding the integrity of every transaction and interaction.

Objectives of the KYC and AML Framework

Parimatch applies KYC and AML procedures to verify user identities, prevent fraud, and counter financial crime in accordance with applicable regulatory requirements. The following commitments underpin this framework:

  • Fair play is maintained across all platform activities, ensuring no user gains an unfair advantage through illegitimate means.
  • User safety is preserved by preventing the misuse of accounts for unlawful purposes.
  • Transparency is upheld by operating with clear, documented processes that users can rely upon.
  • Regulatory compliance is met by aligning all procedures with the legal obligations applicable to the Indian market.
  • Personal data is handled with strict confidentiality in accordance with applicable data protection standards.
  • Account protection measures are continuously reviewed and strengthened to address emerging risks.

KYC Requirements and Document Submission

Every new user is required to complete a full identity check before accessing certain platform features or processing withdrawals. As part of the ID verification process, the following categories of documentation may be requested:

  • A valid, government-issued photo identity document such as a passport, national identity card, or driving licence.
  • Proof of current residential address, submitted via a recent utility bill, bank statement, or equivalent official document.
  • Confirmation of ownership of the payment method used for deposits or withdrawals, which may include bank statements or card documentation.
  • Additional documentation where enhanced due diligence is required based on account activity or risk assessment.
  • Supplementary identity records where there is any discrepancy or ambiguity in the information provided during registration.

AML Controls and Transaction Monitoring

Parimatch implements a structured set of controls to prevent money laundering, counter-terrorism financing, and other forms of financial misconduct on the platform. The following security measures form the core of the AML programme:

  • Continuous transaction monitoring to detect irregular patterns, unusual volumes, or activity inconsistent with a user’s stated profile.
  • Automated detection rules that flag potentially suspicious activity for further review by the compliance team.
  • Enhanced due diligence applied to high-risk accounts, high-value events, or transactions that trigger internal risk thresholds.
  • Manual review of large or atypical transfers that fall outside standard usage patterns for an account holder.
  • Risk scoring assigned to accounts based on behavioural data, transaction history, and profile information.
  • Screening of users against international sanctions lists and Politically Exposed Persons (PEP) databases.
  • Reporting obligations fulfilled by submitting relevant disclosures to the appropriate authorities in India where suspicious activity is identified.

Prohibited Activities Under KYC and AML Policy

Parimatch enforces strict platform restrictions to support the integrity of its KYC and AML controls and to protect all users from harm. The following activities are expressly prohibited:

  • Operating multiple accounts or registering under more than one identity on the platform.
  • Submitting forged, altered, or stolen documents during the ID verification or document submission process.
  • Engaging in any transaction or account activity intended to conceal the origin of funds or constitute money laundering.
  • Manipulating platform systems, exploiting technical vulnerabilities, or circumventing security measures in any form.
  • Sharing, selling, or transferring account access to any third party under any circumstances.
  • Using payment instruments belonging to another individual to fund or withdraw from an account.
  • Providing false, misleading, or incomplete information about identity, residence, or the source of funds.

Consequences of Policy Violations

Any breach of Parimatch’s KYC and AML obligations will trigger immediate enforcement action in proportion to the severity and nature of the violation. Applicable measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent regulatory or law enforcement authorities where applicable under Indian law.

Responsibilities of the Account Holder

Every account holder bears a direct responsibility for the accuracy and completeness of the personal data provided to the platform. Users must ensure that all registration details remain current and must update their information promptly should any changes occur. The ID verification process must be completed within the timeframe specified by the platform, and all requests for additional documentation must be responded to without undue delay. Users are required to use only payment methods registered in their own name and are prohibited from transacting through accounts or instruments belonging to third parties. Any activity that appears suspicious, either within the platform or in relation to another user’s conduct, must be reported to the platform’s support or compliance team as soon as it is observed.

Fair Play, Transparency, and User Safety

Parimatch upholds the principles of fair play and transparency to protect every user and maintain a secure, law-abiding environment across all platform activities. The following standards guide the platform’s approach:

  • Full compliance with applicable KYC and AML standards as required by regulatory frameworks relevant to the Indian market.
  • Strict confidentiality and protection of personal data in accordance with applicable data privacy obligations.
  • Ongoing monitoring for suspicious activity to identify and address risks before they affect the broader user base.
  • Active prevention of manipulation, collusion, and any form of unfair or dishonest behaviour on the platform.
  • Dedicated user support available to assist account holders with identity check queries, document submission, and security concerns.
  • Shared responsibility between the platform and its users to maintain a safe and compliant gaming environment.
  • Equal conditions applied to all users, with no exceptions to KYC or AML requirements regardless of account status or activity level.

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